Pyramid Collection - What customer Service?
NEVER BUY HERE!I ordered a dress over a month before I needed it.
Then I went on vacation, thinking it would be there when I came back. their web site says 5 to 9 days unless back ordered. It did not state it was back ordered if it had, I would have not ordered it. The tracking on their web site kept glitching.
I had to order another dress and pay $24.95 to over-night it to get it on time. This I did get on time. Two days later, the 1st dress came. After several emails, I was given a phone number for customer service and called it.
After being on hold, I was able to talk to William and he said he could not help me and gave me the number I HAD JUST CALLED and got him. ???!!??
I asked him if he could just transfer me and he said no.He said to call back when THEY were not so busy.I ordered from the web to save time, what a joke.
Monetary Loss: $100.