Latest review first
I ordered a dress from Pyramid Collection. The dress was for a party I was going to so I needed it quickly. I ordered rush shipping. I must have misunderstood that it only meant that they would get my order out sooner not that they would send it the slowest way...Read more
Company wrote 0 private or public responses to the review from Oct 25.
They sent me a completely wrong item, which happens, but when I contacted them for the return, they charged my card for a replacement with no warning or confirmation and without returning the money for their botched order. I contacted their customer service the same...Read more
Company wrote 0 public responses to the review from Oct 25.
I ordered a dress to wear to a Halloween Party and paid for rushed shipping only to find out it wasn’t sent out as rushed shipping and I won’t get it until the day after the party. I called and they said they said the shipping is 5 extra days to ship! They won’t rush...Read more
Company wrote 0 private or public responses to the review from Oct 17.
Today (Oct 2018) I noticed that the Pyramid Collection Catalogue has been charging me $14.95 for VIP membership I never signed up for since April 2018. What I did first was call my credit card company. Chase claimed they would send out a letter to the Pyramid catalogue...Read more
Company wrote 0 private or public responses to the review from Oct 10.
WTF is the Pyramid Collection doing selling Sex Toys? Now I can't leave my catalogs out because I don't want my children seeing that crap! I am irate that they would put sex toys in this catalog - which generally is full of unique and wonderful clothing, outfits...Read more
Company wrote 0 private or public responses to the review from Oct 03.
So for my birthday I received for different gift cards for the company. My first complaint is that I have to order over the phone in order to use them, the second complaint is that you're only allowed to use three gift cards per transaction. My last complaint is the...Read more
Company wrote 0 private or public responses to the review from Sep 27.
Pyramid Collection - Shipping and Delivery by Fred Flintstone!
I ordered a pendant, twice for each niece. One in June, the other 9/2/18. No shipping but "standard" which apparently means eternity! Called twice. Said delivery problem because wrong zip. Gave zip first call on 2/10. Today told another 10 days at least, no other option! Will never, ever order through this vendor again!
Company wrote 0 private or public responses to the review from Sep 18.
I have looked through this catalog for years and thought that they had really attractive, unusual but seriously overpriced items. I recently decided to celebrate a new job and an upcoming trip by purchasing an allegedly 100% cotton jacket on their "outlet sale"...Read more
Company wrote 0 private or public responses to the review from Aug 19.
- Fast shipping
I didn't like
- Item not as described and photographed
Ordered a long lace jacket to wear for my granddaughters wedding. Paid rush postage on top of regular. They sent a dress. I had rush out and make do with a dress I could find. Returned dress. Have called repeatedly and asked for refund and postage I paid to return...Read more
Company wrote 0 private or public responses to the review from Jul 30.
The shipping fees are ridiculous and customer pays to return items. Items arrived not matching sizing guide at all. 2X is equivilent to 4X but not on everything. Flowy tank top 2X fit like about a 14 misses. No consistancy in sizing. 1 of the tops was made so cheaply...Read more
Company wrote 0 public responses to the review from Jul 24.
I didn't like
- Can you give less than 1 star
- Shipping issue
- Shipping prices
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