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3.0

I have been trying (very unsuccessfully) to quit the Pyramid VIP club. I have emailed customer service asking to cancel multiple times.

I get an automated reply that I will be contacted by a representative & it NEVER happens. They charge $14.95 a month for this privilege & you must apparently change banks to give up the privilege! Extremely frustrating to not even be advised what must be done to quit. It has been over a year since this started.

If one pays for a membership, it seems the subscriber should be allowed the right to control their membership.

Or there should be a specified time frame. Being a "VIP" has never been such a rip-off!

Reason of review: Problems with payment.

Monetary Loss: $180.

Preferred solution: immediate cancellation .

Pyramid Collection Pros: Clothing styles offered, Unique clothing.

Pyramid Collection Cons: Unprofessional.

Location: Austin, Texas

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