Not resolved

I bought a few items in October 2016, I've bought items from them before, never had any problems. I vaguely recall some working or a check box asking if I wanted to be a VIP..

but NO WHERE was there any wording about a monthly charge for it, and it being charged every month not just "applied to my purchase" for discounts, etc. I didn't notice the 14.95 coming off my bill till March of 2017!!! I called and cancelled it immediately, no sense in fussing at the poor person who answers the phone, but I am PISSED off. How can they get away with this?

Be diligent people, do not check boxes or think you are signing up for anything free....

I've written them an email asking for a refund of some of the money.. we shall see if I get any back.

Product or Service Mentioned: Pyramid Collection Vip Membership.

Reason of review: un authorized sign up as VIP with monthly billing.

Monetary Loss: $90.

Preferred solution: Full refund.

I didn't like: Being signed up for a monthly billed vip.

Company wrote 0 public responses to the review from May 08, 2017.
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