Pyramid Collection - Damaged Didn't ship out. 2 Months of waiting & trying to Contact.
2 months of waiting for a package– because they are apparently unable to resend out a damaged package.It was damaged 1 day after going out.
That's not our fault. They should have alerted us, and resent. No Satisfaction, no communication from Pyramid's end to solve issue for good. Finally got a number to talk with an actual person.
No offer for a discount. Should get package by Wednesday. Lets see if we actually get it this time. My grandma will not order again without a discount for the stress of trying to contact Pyramid Collection repeatedly.
I have warned her to also no order from any catalog or site listed on this page.http://www.potpourrigroup.com/catalog.htm
Reviewer is in unhappy mood. stephanieraishe is quite happy with clothing and stated that there is a room for improvement of customer service and shipping issue. Please immediately contact the author of this review to discuss "bad service, problem shipping. no customer contact. repeatedly opened escalations but no satisfactory response." of pyramid collection shipping service and associated monetary loss in the amount of $125. Pyramid Collection needs to issue a partial refund according to poster's claims.