Pyramid Collection - Damaged Didn't ship out. 2 Months of waiting & trying to Contact.
2 months of waiting for a package– because they are apparently unable to resend out a damaged package.It was damaged 1 day after going out.
That's not our fault. They should have alerted us, and resent. No Satisfaction, no communication from Pyramid's end to solve issue for good. Finally got a number to talk with an actual person.
No offer for a discount. Should get package by Wednesday. Lets see if we actually get it this time. My grandma will not order again without a discount for the stress of trying to contact Pyramid Collection repeatedly.
I have warned her to also no order from any catalog or site listed on this page.http://www.potpourrigroup.com/catalog.htm
Review about: Pyramid Collection Online Order.
I liked: Clothing.
I didn't like: Customer service, Shipping issue, Contact form is useless, Contact for support confusing for grandma, No discounts on current or future items for waiting 2 months.
Review #727170 is a subjective opinion of a user.