Sutter Creek, California
0 comments
100% full Not resolved

Update by user Jul 30, 2016

Clothing returned - company has acknowledged that but still NO REFUND and now they don't even return my email with their canned response.

ROCK

Update by user May 22, 2016

Ordered on 12h and paid for RUSH shipping.Promises about overnight delivery - finally reached them on the 18th and they promised to Fedex overnight to me.

Expected delivery is the 23rd - wedding is over - wore an old dress - no longer want items but now have to pay for return service.I'll never recommend them (but *** I love you their clothes) I will never order from them again and will tell all my friends.

Original review posted by user May 21, 2016

Order on May 12 for a wedding May 21st. Paid for rush shipping. Sent numerous emails received canned responses. Finally got someone on phone on the on the 18th who said they would fedex over night. Well today is the 21st, the wedding, and FedEx says it won't deliver until the 23rd. Strike 1,2 and 3 right there.

Then I was offered their VIP program for 10% off and free shipping. For 15.00 a month!! And it's a REBATE program. Well *** me.

I'm hating this company right now. And I still have to deal with returning this, getting my credit card refund and getting out of their VIP program.

*** too much hassle no matter how nice the clothes.

Angeline JoVan

angelinejovan@gmail.com

Review about: Service And Vip Program.

I liked: Unique clothing, Unique clothing and accessories.

I didn't like: Late delivery, Poor delivery time, Canned email from support, Vip program is rebate ripoff, Contact form is useless, Can you give less than 1 star, Bad shipping, Unresponsive customer service via email, Very high shipping costs.

Review #851965 is a subjective opinion of a user.

1.3
Additional Fees
Advertised vs Delivered
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Discounts and Special Offers
Turnaround Time
Diversity of Products or Services
Billing Practices
Privacy and Data Security
Price Affordability
Reason of Review / Monetary Loss Order processing issue / $200
Preferred solution Full refund

Had an Experience with Pyramid Collection?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like